NIIMORA Return & Refund Policy

Last Updated: October 12, 2026

At NIIMORA, we want you to have a satisfactory shopping experience. Our products are fulfilled through third-party suppliers, including CJdropshipping.

1. Damaged or Defective Products

If your product arrives damaged or defective, please contact us within 30 days of delivery.

Provide your order number, a description of the issue, and clear photos or videos of the product and packaging.

We will review your claim and arrange an appropriate resolution, which may include a replacement, full refund, or partial refund.

2. Wrong or Missing Items

If you receive an incorrect product or your order is missing items, please contact us promptly with your order details and supporting photographs.

We will investigate and provide an appropriate resolution based on the circumstances.

3. Change-of-Mind Returns

We do not generally accept returns for change of mind, personal preference, or accidental purchases.

If you wish to request a return, contact us before sending the item. We will advise whether a return is possible and explain any applicable shipping costs.

4. Lost or Delayed Deliveries

If your order has not arrived, please contact us with your order number.

We will investigate the delivery status with our fulfillment and shipping partners. Where appropriate, we will arrange a replacement or refund.

5. Returning Products

Do not send products to any address without receiving return authorization and instructions from NIIMORA.

A physical return may not be necessary for some claims. If a return is required, we will provide the correct return address and explain who is responsible for return shipping costs.

6. Refunds

Approved refunds will be issued to the original payment method where possible.

We will inform you when your refund has been processed. The time required for the funds to appear depends on your payment provider and bank.

7. Order Cancellations

Please contact us immediately if you need to cancel an order.

We will attempt to cancel your order before fulfillment or shipment. If cancellation is possible, we will arrange a refund of the canceled order.

8. Contact Information

Store: NIIMORA

Email: dhrangiyavishal3@gmail.com

Please include your order number in all return and refund inquiries.

9. Consumer Rights

This policy does not limit any rights or remedies available to customers under applicable consumer protection laws.